FAQ

Services

Unfortunately, we do not offer same-day delivery. As funeral flowers require advance sourcing and preparation, general orders should be placed at least [2–3] working days in advance. For special flowers or peak periods, please order [5–7] working days in advance.

Yes. Please provide the name of the deceased, the funeral home name, the hall or room, the wake or funeral time, and family contact details.

Yes, you may request a time slot and we will do our best to accommodate it. Actual timing may be affected by traffic, weather, and venue arrangements. An additional charge may apply for specific time slots.

Yes. Please provide the condolence message and sender name when placing your order. We will print or handwrite it according to your text.

Flowers are subject to seasonal availability and supply, so slight variations may occur. If a specified flower is unavailable, we will substitute it with similar flowers of equal or higher value.

Changes may be possible up to 72 hours before delivery, subject to availability. Short-notice, in-production, and custom orders are generally not eligible for cancellation or changes.

We accept [FPS / PayMe / bank transfer / credit card / PayPal].

Typhoon Signal No. 8 or above, a Black Rainstorm Warning, or extreme weather may cause delays or rescheduling. We will contact you as soon as possible to make alternative arrangements.

Yes. Please provide your budget, preferred flowers, colours, size, delivery location, and date. We will provide a quotation as soon as possible.

Please call or WhatsApp us at Phone: 2395 4168 / Whatsapp: 6078 9919, or email us at enquiry@peaceflorist.com.